Tuesday, January 13, 2009

Wellington Windows arrives at our home

Here's the thing about Wellington Windows: On the phone when you make that initial appointment, they're really polite. The salespeople they send out are smart and friendly without being pushy. They answer your questions and get back to you promptly if you have issues you need resolved. The installers are all really good, clean, hard-working types. Throughout the entire process we never encountered anyone who was rude and who wasn't willing to help us out when we needed it. And we had lots of questions. We were spending over $15,000 afterall, so we wanted to make sure whatever we had questions about, it would get answered.

So here's in the end what we were getting -- 20+ vinyl replacement windows, with full frame replacements as well, as our old windows were rotten beyond belief. A new patio door. And screens all around.

And not to spoil the whole tale, but in the end, here's what we got after the first installation: Total window failure of all windows and the patio door. And half the screens didn't fit the frames. But more on that all later.

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